Answers to Frequently Asked Questions

If you are new to massage therapy, we understand that you might have some questions. We are confident that we have the answers to your inquiries.

Below are the answers to the questions that are most commonly asked about massage therapy treatment. Should you have additional questions please feel free to contact us.

The following fees are for Laraine Craig RMT, BA and are in accordance with industry standards.

Fee Schedule:

30 min - $60.00   

45 min - $70.00   

60 min - $90.00   

90 min - $130.00   

Initial Appointments: MANDATORY for new patients on first visit

45 min - $80.00 (assessment + massage)  

75 min - $120.00 (assessment + massage)   

Cancellations made with less than 24 hours notice can be very difficult for your RMT to fill and may be charged full rate at the discretion of your RMT.

Please note, that an RMT cannot bill your insurance company for a missed appointment, as that is considered fraud. 

Question:

Does simply massage direct bill to insurance companies? What forms of payment do you take?

Answer:

YES. With your consent Simply Massage can bill directly to most insurance companies. Simply Massage also accepts  e-transfer, cash, Debit, MC and Visa.

Question:

How will massage therapy benefit me?

Answer:

With professional massage therapy you can experience relief from muscular tension and pain, receive increased range of motion and a reduction of mental stress levels. Massage can deliver both physical and emotional benefits. Our greatest philosophy and concern is trying to help you get back to doing the things that you love doing.

Treatments are specifically tailored to meet your needs.

Question:

How often will I need treatments?

Answer:

Your body will let you know. Some people require only a few sessions to treat a specific problem, while others require regular and ongoing massage therapy for both proactive and preventative healthcare. Massage can help maintain good muscle tone, flexibility, and help correct muscular injuries. Your RMT may also indicate a timeline that they feel will work best for your condition or circumstance.

Question:

How old does a person need to be to receive massage therapy?

Answer:

Any age. Massage therapy treatments are effective from birth until palliative care stages.

Question:

Which regions of my body get massaged?

Answer:

The therapist will work with you to determine your areas of primary concern or injury. An assessment will be performed on your initial visit (and possibly subsequent visits) to help determine the appropriate regions of your body that require attention. There are four areas of the body considered "sensitive areas" that will require your written consent in order to be assessed and massaged (breast tissue, chest wall, upper inner thighs and gluteals/buttocks).

Question:

Will I experience muscle soreness following a massage therapy treatment?

Answer:

Most people report feeling very relaxed, and often experience relief from aches, pains and stress after a massage session. However; some people, especially those who require deep-tissue massage, experience mild muscle soreness which may last a day or two. Once the soreness is gone, they often notice heightened energy levels and an increased range of motion. If you have concerns about your soreness, please contact your RMT immediately for care options.

Question:

I'm not sure I'm comfortable with a stranger touching me.

Answer:

It is not uncommon for first-time clients to be apprehensive with the personal nature of massage therapy. Most clients lose this apprehension within the first few minutes of treatment. Massage therapists are trained professionals who respect your feelings and go out of their way to allow you to feel comfortable. Simply Massage & Associates is an inclusive environment and we work hard to create safe and brave spaces for our patients, that honour their diversity.

Question:

Do I have to take off all of my clothes?

Answer:

One of the keys to the success of a your massage therapy session is your ability to relax and feel comfortable. Therefore, the decision is yours; remove only the articles of clothing that you are comfortable with removing. Traditional full-body massage treatments work best administered directly, without the barrier of clothing on the areas massaged. During a session you will be fully covered with a table sheet/blanket, only the area of your body that is being worked on is uncovered.  Before and after the session, you will undress and dress in complete privacy.

Question:

Will my extended healthcare plan cover the costs of massage therapy treatments?

Answer:

Most extended healthcare plans include massage therapy and some even have on-line billing. Some plans may ask you to first receive a physician's referral first, please check your insurance guidelines for more details.

Question:

Do you offer massage gift certificates?

Answer:

Yes I do! A therapeutic massage is a great way to show someone how much you care. For details please simply ask.